Privacy Policy

Quescol – Privacy Policy

Welcome to Quescol (“we”, “our”, “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or access our educational content.

By using Quescol, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you register, contact us, or use certain features, we may collect:

• Name

• Email address

• Phone number (if provided)

• Login credentials

• Payment information (only through secure third-party payment gateways)

b) Non-Personal Information

We may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referring URLs

2. How We Use Your Information

We use your information to:

• Provide and maintain our Services

• Create and manage user accounts

• Give access to courses, question papers, and learning materials

• Process payments and subscriptions (if applicable)

• Improve our website, content, and user experience

• Send important updates, notifications, and support messages

• Respond to inquiries and provide customer support

• Prevent fraud, abuse, and security issues

3. Cookies and Tracking Technologies

Quescol uses cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Analyze traffic and user behavior

You can control or disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following cases:

• With trusted service providers who help us operate the website and deliver services (such as hosting, analytics, and payment gateways)

• To comply with legal obligations, court orders, or government requests

• To protect the rights, property, or safety of Quescol, our users, or others

5. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Payment processing is handled by secure third-party payment gateways. Quescol does not store your credit/debit card details.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes and enforce our agreements

When your information is no longer required, we securely delete or anonymize it.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Quescol does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data without parental consent, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the Services after any changes means you accept the revised Privacy Policy.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Quescol
Email: contact@quescol.com 
Website: https://www.quescol.com

By using Quescol, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.